LITTLE ONDINE, the operators of www.littleondine.sg website (“Website”) are committed to respecting your privacy and recognising your need for appropriate protection and management of personally identifiable information or other personal information you share with us including any information about you or by which you can be identified, such as your name, address, telephone number, photographs, credit card information, birth date, gender, occupation, personal interests, etc, (“Personal Information”).
We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale exchange with other marketers: (2) honour customer requests not to share their information with other marketers and (3) honour customers’ request not to receive mail, electronic mail, telephone or other solicitations from LITTLE ONDINE or the Website.
In general, you can visit many of our web pages without telling us who you are or revealing any Personal Information. For each visitor to our Website, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible). We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, subscribe to service, register to receive catalogues, or to participate in competitions, user reviews, contests, or promotions, etc) at which we ask you to provide certain information about yourself such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc.
We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide this information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
We may also collect, and our third party providers of advertisements and content may collect certain user information such as information relating to computer location, URL and IP address and domains, your browser type, the country and telephone area code where your computer is located, the pages of our Website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website.
You should be aware that as this site is being monitored, we may collect this information even if you do not register with us and may capture information about your visit that will help us improve the quality of our service.
When you use the Website, purchase products, register and subscribe for our services (or as required), you may have to complete a subscription process including a registration form and provide Personal Information.
When you buy products and services from the Website, the Website may record your details to ensure that we comply with legal and contractual requirements, or are able to contact you, resolve any queries and process your orders to completion. We may also need to activate any urgent product recalls or provide information to you urgently.
Any Personal Information collected via this Website will be held by or on behalf of LITTLE ONDINE W.e will only use your Personal Information as is required to provide sell or supply products or the relevant services and any additional services that may be reflected in our Website (“Services”), or as permitted by data protection law, or for any other purposes as requested by or agreed with you.
The Services will include collecting relevant payment and complying with your order, providing you with emails which you have elected to receive following access or purchase of products or subscription to the services, keeping you informed by email of any additional services, promotion or products and/or services similar to those subscribed or purchased by you, and complying with our legal requirements. The Personal Information we collect and its use is further detailed below.
Where you have consented to receive emails or you have subscribed to the Website or in respect of any services, if you do not want to be contacted in the future about any promotional or marketing offers, please let us know by sending an email via our contact page on our website and we will stop sending you any promotional emails.
If you have contacted us or submitted queries via email, we will use the information solely to respond to these emails and in relation to the products or services.
Your e-mail information is not shared with other organizations for commercial purposes. We do not partner with or have special relationships with any ad server companies. We use the Personal Information you provide in connection with the Services and internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about the Website, LITTLE ONDINE or related companies.
If you do not wish to receive e-mailings, please let us know by sending us an email via our contact page.
We may contract with third party companies, sub-contractors, service providers, agents or other persons to provide certain services including credit card processing, shipping, data management, web development, promotional services, etc (“Service Providers”). We call them our Service Providers and we shall be entitled to provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop the website and our services or products and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your Personal Information to our customer service agencies for research and analysis purposes so that we can monitor and improve the Website, online experience, products or services (or as the case may be) we provide. We or our Service Providers may contact you by post, e-mail or telephone (or as required) to ask you for your feedback and comments on our Website, products or services.
We, our group companies or related third parties may also wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to the contact details as indicated below.
When you access certain pages of the Website, purchase products or register for competitions or other service, you will be given the opportunity to receive information from by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you.
In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration or other process.
You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us via our contact page on our website.
When entering any of our contests or prize draws, you will have to provide your name, email address and mailing address and if you win, we will send the prize to the contact address or details provided.
As part of entry into a prize draw, competition, contest or other promotion on the Website, you may also be included in our newsletter or subscription list to receive notice of or information on new or updated products, marketing materials, promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
LITTLE ONDINE does not knowingly collect or solicit Personal Information from children and minors. Anyone under the age of 13 will not be knowingly allowed to register for any service on the Website, purchase products or in any service on the Website.
If you are under 13, please do not attempt to register on the Website or send any Personal Information to us. This is information about yourself, including your name, e-mail or home address, house telephone number, mobile number or other contact details. No one under the age of 13 may provide any personal information to the Website or receive any services on the LITTLE ONDINE Website.
In the event that we become aware or informed that we have collected Personal Information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible. Minors of 13 years old or older should make sure that they ask their parents for permission before sending any information about themselves to anyone over the Internet including to LITTLE ONDINE.
We will not disclose any Personal Information to third parties unless the disclosure is required or authorised by law, or you have consented to our disclosing your Personal Information, or for other purposes (relating to the primary purpose for collecting that information, including the processing of your personal data or Personal Information by our agents or data processors) that is reasonably expected including the sale or disposal of any part of our business or rights.
Your Personal Information may be disclosed to other businesses within our group of companies and to reputable third parties who will help process your order. We will require that all such third parties to treat your personal information as fully confidential and to comply with all applicable Personal Data Protection Law 2012. If we are requested by the police or any other regulatory, investigatory or government authority to provide your Personal Information and /or other user Information, we are entitled do so in compliance with the law of to facilitate an investigation into suspected unlawful activities.
You agree that you do not object to us contacting you for any of the purposes of processing your orders, statistical or survey purposes to improve this Website and its services to you, provision of website content and advertisements to you, administration of this Website and where you consent, to notify you of products or special offers that may be of interest to you. You consent to such contact whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Personal Data Protection Law 2012.
Owing to the global nature of the Internet infrastructure, the Personal Information you provide may be transferred in transit to countries outside Singapore that do not have similar protections in place regarding your data and its use as set out in this Personal Data Protection Law 2012. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
If all or part of our business is sold, (whether by sale of shares or assets) or integrated with another business, your details and Personal Information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. Following completion of any such sale or transfer, your Personal Information shall be disclosed to and transferred to such new owner or third party.
You can accept all cookies, reject all cookies, or modify your browser to alert you of any new cookies. To clear the stored cookies, you can normally go to the Tools dropdown menu at the top of the browser window. Certain parts of the Website may not function without technical problems if you have "disabled" the cookies file in your browser.
You can discover independent information about cookies by researching the Internet or carrying out online searches.
If you prefer not to receive information from us, or wish to correct your information, please let us know via our contact page on our website: www.littleondine.sg
Attention: Customer Service